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Customer Complaint Form
General Information
Full Name : *
Company Name :
Telephone : * ex. 0097124777432
Mobile : ex. 0097124777432
Fax : ex. 0097124777432
Email : *
Project : *
Product :
Sales Engineer in Charge :
FJT Ref # :
Order Ref # :
Type of Complaint (Indicate "+" for SATISFACTORY & "-" for NOT SATISFACTORY)
   
 
Response Time to Enquiry  
Overall Product Pricing  
Overall Product Quality  
Quality of Submittals  
Quality of Catalogues  
Payment Terms  
Technical Support & Information  
Product Knowledge & Competence of Our Team  
Timeliness of Delivery  
Commissioning Service  
Understanding Problem  
After Sales Support  
Fulfills Commitment  
Return of Calls  
Phone Answering  
Attitude (helping & cooperative)  
Other, Please specify
Detail of Complaint
Detail of Complaint :